Here you will see the frequently asked questions regarding our website, products or delivery service:
How long does it take for my order to be delivered?
Once your order has been placed and fulfilled depending on the service you have chosen:
Royal mail 2nd Class 2-3 Working Days
Royal Mail 1st Class 1 Working Day
DPD Next Working Day
Will I be able to track my order?
Yes. Once your order has been fulfilled we will send you a email with a tracking number and courier company name linked to the number.
What if I'm not home to receive my order?
Royal mail will leave a delivery card with details about your order.
DPD will send a email or sms text giving you delivery options e.g. deliver to a neighbour, leave in a safe place. If you do not inform DPD of a delivery option they leave your parcel in front of your door or return the next working day.