We are currrently switching over to a new courier service. Unfortunately, this will result in a delay in dispatch time of 2-4 days. Once the integration of our new courier service is complete, dispatch times should return to normal. We apologise for any delays this has caused.

FAQs

Here you will see the frequently asked questions regarding our website, products or delivery service:

How long does it take for my order to be delivered?

Once your order has been placed and fulfilled depending on the service you have chosen, Royal mail 2-3 Business Days and DHL Next Business Day.

Will I be able to track my order?

Yes. Once your order has been fulfilled we will send you a email with a tracking number and courier company name linked to the number.

What if i’m not home to receive my order? 

Royal mail will leave a delivery card with details about your order. DHL will send a email or sms text giving you delivery options e.g. deliver to a neighbour, leave in a safe place. If you do not inform DHL of a delivery option they will return the next working day.

 

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